Hosted chat page branding and theme
What the hosted page is
The hosted page is a full-screen chat page AskVault serves for you at askvault.co/c/your-slug, or on your own domain. It runs the same agent as your widget. Use it when you do not have a website to embed a widget on, or want a page to link to from emails, QR codes or social bios.
Set it up and publish it from the hosted page settings in the dashboard (see hosted page setup).
Brand settings
| Setting | What it does | Limit |
|---|---|---|
| Title | Page title and browser tab name | 200 characters |
| Brand colour | Buttons and accents | A hex colour |
| Theme | Dark, light or auto (follows the visitor's device) | |
| Hero text | The line above the chat when it opens | 200 characters |
| Starter questions | Clickable questions to get visitors going | |
| Link cards | Cards linking to pages such as pricing or docs | |
| Navigation buttons | Buttons in the header, such as "Back to site" | |
| Departments | Let visitors choose who they want to reach |
The logo comes from your workspace's widget or brand settings. If none is set, the page shows a circle in your brand colour with your workspace's initial, and uses the same for the browser favicon.
Composer and footer text
| Setting | Limit |
|---|---|
| Composer placeholder | 120 characters |
| Composer disclaimer (below the input) | 200 characters |
| Footer link text and URL | 120 characters / 500 characters |
| Footer user label | 80 characters |
| "New chat" button label | 40 characters |
Display switches
- Recent chats. Let returning visitors reopen earlier conversations, with your own label.
- Action bar. Show or hide the actions under each answer.
- Citations. Show or hide the sources behind each answer.
Access settings
- Require email. Visitors enter an email before chatting.
- Password. Only people with the password can open the page.
- Rate limit. Cap messages per hour for the page, from 1 to 10,000.
One page per workspace
Each workspace has one hosted page. For a second brand or campaign, create another workspace and publish its own page. Free includes 1 workspace, Starter 2, Growth 5 and Business 15.
Limits
- No custom CSS and no custom layouts.
- One language of interface text per page; the agent's replies follow the visitor's language.
- No public API for hosted page settings; change them in the dashboard.
Common pitfalls
Logo missing. Add a logo in your widget or brand settings; the hosted page reads it from there.
Changes not showing. Check you published the page, then reload it.
Colours clash in dark mode. Pick a brand colour with enough contrast against both light and dark backgrounds, or fix the theme to one mode.
FAQ
Can I host the chat page on my own domain?
Yes. See custom domain.
Can I add custom CSS?
No. Use the settings above.
Can I password-protect the page?
Yes. Set a password in the access settings.