What triggers does the AskVault Make.com integration support?

New chat message, new conversation, conversation escalated, and lead captured. You pick which events are sent to your Make scenario's webhook URL.

Do AskVault actions in Make.com count against my message quota?

Yes when the Make.com action invokes a query (POST /v1/query). Webhook-trigger scenarios that only read event data do not consume message credits.

What plan do I need for the AskVault Make.com integration?

Growth and above. You also need a Make.com account whose plan supports custom webhooks.

Make.com integration

Written by Joseph Russo, Principal Architect, Networks and Tech, AskVault · Reviewed by Allison Chan

Last updated: June 18, 2026 · 3 min read

Why Make vs Zapier

Both are no-code automation platforms with overlapping app catalogs. Differences:

Visual. Make's flow diagrams more intuitive than Zapier's linear list for complex scenarios.
Pricing. Make bills in credits; Zapier bills in tasks. Compare both vendors' pricing pages for your workload.

Zapier setup is not currently available in AskVault, so Make is the no-code route today.

Availability

The Make integration is live:

Available on Growth and above.
Enable it from Channels > Make.
Connect via askvault.co or contact support for help.

Available triggers

Pick any of these when you add your scenario's webhook URL in Channels > Make:

New chat message. Fires every time the agent answers a question.
New conversation. Fires when a new visitor starts chatting.
Conversation escalated. Fires when the agent hands off to a human.
Lead captured. Fires when a contact form or email is collected.

Events are sent to your Make webhook as they happen; a failed delivery is retried up to 3 times.

Calling AskVault from Make

There is no AskVault module in Make's catalog. To ask your agent a question from a scenario, use Make's HTTP module to call the REST API (POST /v1/query) with your API key.

Sample scenario

Lead-captured to Airtable.

Trigger: AskVault lead.captured.
Step 1: Filter on the event's data.source field (widget for the lead form, ai_skill when the agent collected it).
Step 2: Format the contact data.
Step 3: Add row to Airtable "Hot Leads" base.
Step 4: Send Slack message to #sales-hot-leads.

Make's visual editor shows the data flow clearly. About 5 minutes to build.

Comparison to native integrations

Use Make for:

Complex multi-step flows with conditional logic.
Apps without native AskVault integration.
Visual debugging during development.

Use AskVault's native channels and the REST API for:

High volume (each Make scenario run uses Make credits).

Limits

Credits per month. Your Make plan's monthly credit allowance applies.

Common pitfalls

No events arrive. In Make, click Run once on the scenario, then click Test in Channels > Make to send a sample event.

Credits exhausted. Multi-step scenarios use Make credits fast. Filter early so fewer modules run.

Integration not enabled. Turn it on in Channels > Make.

FAQ

Should I use Zapier or Make?

Use Make. Zapier setup is not currently available in AskVault.

Is real-time available?

AskVault sends each event to your Make webhook when it happens; it does not wait to be polled. How quickly the scenario then runs depends on its schedule setting in Make.

Was this page helpful?