Can I get past AskVault invoices reissued with my tax ID (VAT or GSTIN)?

Yes. Contact support@askvault.co with your VAT-ID or GSTIN. Invoices from the past 60 days can be reissued. Older invoices require a manual review request.

Does updating my billing address in AskVault affect my subscription?

No. Updating your billing address or contact details is cosmetic: your subscription, price, and next billing date are unaffected.

Can I have separate billing for each AskVault workspace?

Not on standard plans. All workspaces under one account share a single subscription and invoice. Per-workspace billing with separate invoices is available on Enterprise: contact sales@askvault.co.

Billing settings

Written by Joseph Russo, Principal Architect, Networks and Tech, AskVault · Reviewed by Allison Chan

Last updated: June 18, 2026 · 2 min read

What this panel controls

Five fields:

Legal business name. Used on invoices.
Billing address. For tax compliance.
Tax ID. VAT-ID (EU) or GSTIN (India).
Secondary billing email. Carbon-copy on invoices.
Invoice preferences. Auto-send, PDF format.

Billed through Dodo Payments, our merchant of record, for every customer: India included. Razorpay is a legacy gateway and is no longer the active payment path for new or existing subscriptions.

Legal business name

Different from workspace name:

Legal name as registered with your tax authority.
Used on: invoices, receipts, tax filings.
Editable any time; retroactive invoice corrections via support.

Tax ID

Add the tax ID for your country so invoices are B2B-compliant:

VAT-ID (EU / UK): invoices show your VAT-ID for cross-border B2B handling.
GSTIN (India): enables B2B GST invoicing; with a valid GSTIN your invoices show it and you can claim input tax credit. Without it you're treated as B2C and GST still applies.
Other regions: add your local business tax/registration number where applicable.

Billing address

Includes:

Street.
City.
State / Province.
Postal / ZIP code.
Country.

Updates affect future invoices.

Secondary billing email

Add a CC for finance, legal, or accountant:

One additional email standard; multiple on Enterprise.
Receives copy of every invoice and payment-related email.
Doesn't get full account access.

Invoice preferences

Auto-send PDF. Default yes.
Send to secondary email. Default yes.
Format. PDF (default), HTML, or both.

API access

curl -X PATCH https://api.askvault.co/v1/billing/profile \
  -H "Authorization: Bearer ak_xxx" \
  -d '{"legal_name":"Acme Inc.","gstin":"22AAAAA0000A1Z5"}'

Limits

Tax ID edits. Up to 5 per year (compliance trail).
Address edits. No limit.
Secondary emails. 1 (standard) up to 10 (Enterprise).
Invoice retention. 7 years standard.

Common pitfalls

Wrong tax ID. Invoices rejected by your finance team. Verify your VAT-ID or GSTIN against your registration document.

Wrong country. Tax is calculated for the wrong country. Check before subscribing. (Every plan is billed in USD, whatever the country.)

Missed CC. Forgot to add finance email. Add and resend recent invoices manually.

FAQ

Can I get past invoices reissued with my tax ID?

Yes via support contact, for your VAT-ID or GSTIN. Last 60 days.

Does updating address affect my subscription?

No. Same subscription continues.

Can I have separate billing per workspace?

Not natively. Per-workspace billing on Enterprise.

I pay for two AskVault accounts with the same billing email. Can a refund on one affect the other?

Once this protection is enabled, no. Our payment provider can file two AskVault accounts under one billing customer when they share an email address, for example after you delete an account and sign up again. AskVault matches each refund and each failed payment to the subscription it belongs to. If a payment can't be tied to exactly one account, nothing changes on either account, and our team reviews it. Automatic duplicate-subscription cleanup only touches subscriptions bought from the same AskVault account.

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